Frequently asked questions
Does FanMagic take a cut of my sales?+
No. FanMagic never processes or holds your fan payments and takes zero commission. Fans pay you directly through your own payment method, and the money is 100% yours.
Can I use PayPal, bank transfer, mobile money, crypto, or my own payment link?+
Yes. Add whatever you already use — PayPal, bank transfer, mobile money, crypto, or an external payment link — and FanMagic shows it to your fans exactly as you wrote it.
Does FanMagic pay me?+
No. FanMagic doesn't hold or send your money. Your fans pay you directly, so you get paid the same way you do today.
Can I chat myself?+
Yes. Switch any fan to Manual and reply in your own words — FanMagic just keeps the fan's memory and your offers handy. You can also let the AI reply and step in whenever you want.
Does the AI send messages automatically?+
Only if you let it. In AI mode the assistant replies for you automatically, using only your approved offers and rules. In Manual mode it sends nothing — you reply yourself. And even in AI mode, the moment you jump in and send a message, the AI pauses for that fan until he writes back.
Does FanMagic create PPV offers for me?+
No — you create and approve your offers, and FanMagic only ever promotes those. It never invents offers, prices, or links.
What are Sales Scenarios?+
Reusable playbooks you set up once. They tell the AI how to reply in common situations — a fan asking for freebies, hesitating on price, or returning after a purchase — using your rules and your approved offers.
What are fan chats?+
A fan chat = FanMagic handling one fan for a 24-hour window (up to 20 AI replies), remembering everything about him. You buy fan chats in prepaid packs and only use one when the AI is actually helping — replying yourself is free.
Do fan chats / credits expire?+
No. They're prepaid and never expire. Use them whenever you want.
Does FanMagic replace my payment method?+
No. You keep your current payment method and stay in control of your buyers and your money. FanMagic helps with the chat, the memory, and your approved offers — not with holding your payouts.
How do I pay for credits?+
Credits are purchased with cryptocurrency through NOWPayments. Card payments via CCBill are planned for a future release.